UNITED WAY OF MIDLAND COUNTY PROCESSING POLICY
United Way of Midland County is committed to upholding a processing policy that protects the privacy of our donors, safeguards the security of their data and honors their wishes to create community impact.
Support. United Way shall provide a support email (helpdesk@unitedwaymidland.org) and phone number (989.631.3670) that is staffed during business hours on Monday – Thursday from 8:30am – 5:00pm EST and Friday from 8:30am – 2:30pm EST, excluding holidays.
Fees. A 5% processing fee (capped at $250 per donation) and standard credit card processing charges (if applicable) will be deducted from each donation made prior to the payout to the designated charity. Certain fundraising campaigns will have these fees waived or covered by a third party.
Designations. Donors may designate donations to qualified nonprofits be selecting them, or writing them in, during the pledge process. When writing in a nonprofit, donors will be asked to provide an IRS EIN / tax ID number. United Way will vet all nonprofits to determine their eligibility. If for any reason a donation cannot be directed to a designated nonprofit, United Way will contact the donor to facilitate the selection of an alternative nonprofit. If United Way is unable to connect with that donor after multiple attempts, they will direct the donation to the donor’s local United Way for use toward their charitable mission. Designations will be paid out to eligible nonprofits on a monthly basis, based on actual payments collected with a minimum payout amount of $100. There will be an annual payout that occurs to all nonprofits, based on actual payments collected that does not have a minimum payout amount.
Payroll Deduction. United Way will provide payroll deduction reports to organizations that run digital workplace campaigns at the end of their workplace campaign by a mutually agreed upon date and in a mutually agreed upon format. The organization will remit payroll deduction payments to United Way on an agreed upon schedule. The organization will provide United Way with an electronic report in Excel for each payroll deduction payment that includes agreed upon donor payment information for each employee unless an agreement is in place to apply the payments utilizing a bulk payroll payment process.
Data Transfer. Any data that includes detailed donor data shall be transferred between United Way and other entities securely. Unless otherwise indicated by the donor, donation information will be shared with: (i) the organization(s) that they designate to so that they can be properly acknowledged; (ii) their employer for payroll deduction purposes when appropriate; (iii) the public when the donor is publicly recognizable as a member of Young Leaders United, Leadership Circle or Tocqueville Society.
Data Security. United Way, its licensors, and its vendors shall have implemented and maintain a written data security program that: (i) is designed to be in compliance with any applicable privacy laws; (ii) maintains reasonable physical, technical, and administrative safeguards, at least as protective as those predominantly adopted within the industry.
Questions? Contact us at helpdesk@unitedwaymidland.org.
