Midland County Flood Recovery Information and Volunteer Opportunities

The recent flood has hit our community very hard. We have been humbled by those who have been reaching out and asking how they can help during this difficult time. United Way of Midland County has been working closely with the American Red Cross, Midland Area Community Foundation, the local Emergency Manager and many other gracious community organizations to assess the community’s needs and our next steps moving forward.

Since information about recovery and volunteer efforts are changing by the minute, we’ve created this page to serve as a central hub for the latest news and volunteer opportunities. We’ll be updating this page as new information becomes available, and we will provide updates on our Facebook and Twitter accounts. Please feel free to share and help us get this information out to the community.


October 24, 2017

Flood Insurance Workshop to be held Saturday, October 28 at Grade A. Dow Memorial Library

This Flood Insurance Workshop is designed to provide education and information to residents within the City of Midland and County of Midland. Experts will present information on the National Flood Insurance Program (NFIP), other types of insurances that are available and mitigation activities to help residents be more knowledgeable and better protected for future flooding events. Time will be provided after each presenter for residents to ask questions.

Saturday, October 28
Grace Dow Memorial LibraryAuditorium
1710 W. St. Andrews
Midland, MI 48640

Contact Midland County Emergency Management
(989) 832-6750

September 12, 2017

Dealing with Mold & Mildew in your Flood Damaged Home

click here to view or downloadFEMA has released a brochure on dealing with mold and mildew in homes that have been impacted by flooding. Please .

August 23, 2017

Free Legal Assistance Available for Midland, Isabella, Bay and Gladwin Flood Victims

A toll-free legal aid hotline is now available to victims of Michigan’s recently declared flood disaster in Midland, Isabella, Bay, and Gladwin Counties. The service, which allows callers to request the assistance of a lawyer to aid in flood-related matters, is a partnership between the American Bar Association Young Lawyers Division, the State Bar of Michigan, the State Bar of Michigan Young Lawyers Section, Lakeshore Legal Aid, and Legal Services of Eastern Michigan.

Flood victims facing legal issues who are unable to afford a lawyer may call 1-800-418-8315 between 9:00am and 5:00pm, Monday through Thursday and 9:00am and 3:00pm on Friday, to request assistance. When connected to the hotline, callers should identify that they are seeking disaster-related legal assistance, brief details of the assistance needed and in which county they are located. Individuals who qualify for assistance will be matched with Michigan lawyers who have volunteered to provide free legal assistance.

The type of legal assistance available includes:

  • Assistance with securing FEMA and other government benefits available to disaster victims;
  • Assistance with life, medical, and property insurance claims;
  • Help with home repair contracts and contractors;
  • Replacement of wills and other important legal documents destroyed in the disaster;
  • Assistance in consumer protection matters, remedies, and procedures;
  • Counseling on mortgage-foreclosure problems; and
  • Counseling on landlord-tenant problems.

Flood victims may also visit https://mi.freelegalanswers.org to receive free legal assistance online. Individuals who qualify for this service can ask a volunteer attorney questions online and receive a written response.

August 17, 2017

Making Your Home Safe After Disaster

The Office of Lead Hazard Control and Healthy Homes recognizes that after a natural disaster you just want to get back to normal as quickly as possible. And if your home has been damaged, getting back to normal is even harder.

Disaster-damaged homes can pose serious health risks, such as mold, lead, sewage and other contaminants. Wrong or rushed restoration methods can even make hazards worse.

To help you get back in your home and back to normal as quickly and safely as possible, the Office of Lead Hazard Control and Healthy Homes have created a homeowner post-disaster restoration guide.The guide is full of helpful tips on hazards to be aware of, how to make repairs, and signs that you might need to call in a professional for help.

Download and save this guide so that if your home is ever damaged in a disaster, you can get back in quickly and safely

August 15, 2017

Information on Resources Offered

Shortly after the recent flood event, the Midland Area Community Foundation partnered with United Way of Midland County to establish a Disaster Relief Fund and attract volunteers and donations. The fund was initially utilized to provide $50 gift cards to anyone affected by flooding, regardless of income. The idea was to get immediate assistance to those in need.

We experienced widespread support for the Disaster Relief Fund, with donations coming from several businesses, churches and individuals, even coming in from several other states. Because of the generosity of these donors, we’ve been able to provide up to $500 for the replacement of major appliances, furnaces and/or mattresses that were damaged due to flooding. In addition, those who already purchased these items can receive reimbursement.

If you have not yet received assistance with these items and could use help, please call 2-1-1.

A long-term recovery committee is looking at further needs of those impacted by the flood. Please call 2-1-1 to share about needs you may have associated with the flood. We will utilize this information as we distribute additional resources.

The Midland Area Community Foundation and United Way of Midland County would like to thank all of our donors and volunteers who assisted with flood relief efforts.
In addition to resources offered through the Disaster Relief Fund, you may be eligible for other assistance through FEMA. You can find out by calling 1-800-621-FEMA or registering online through disasterassistance.gov. Your family and thousands of others impacted by the flood have been in our thoughts.

August 9, 2017

FEMA opens Disaster Recovery Center in Midland County to Provide Assistance

The Federal Emergency Management Agency (FEMA) will open a Disaster Recovery Center today, Wednesday, August 9, at noon to assist June 2017 flood victims with the registration process for federal disaster assistance.

Representatives from FEMA and the U.S. Small Business Administration (SBA) will be at the center to answer questions about disaster assistance as well as provide information on low-interest disaster loans for homeowners, renters, and businesses.

The Disaster Recovery Center is located at Carpenter Street School, 1407 W. Carpenter Street in Midland. Parking is located at the rear of the building and is accessible from Hines Street. The center’s operating hours after today will be 8:00 a.m. to 6:00 p.m. Monday through Saturday until further notice. The center will be closed on Sundays.

It is not necessary to visit the center to register for and receive federal disaster assistance. If possible, residents affected by the flood should register with FEMA before visiting the recovery center.

Residents can register one of the following ways:

• Register online at http://www.DisasterAssistance.gov or through the FEMA App.
• Call 800-621-3362.
• TTY users can call 800-462-7585. Those who use 711 or Video Relay Services can call 800-621-3362 to register.

August 8, 2017

FEMA Teams Arrive in Midland County to Provide Assistance

The Federal Emergency Management Agency (FEMA) has arrived in Midland County to offer assistance and services to victims of the June 2017 flood. Teams are currently canvassing the area, going door-to-door to collect information and begin providing assistance to affected residents.

As a reminder, residents affected by the flooding event need to register with FEMA by October 2, 2017 to receive federal financial assistance. Please note that the Midland Flood Damage Information Form provided by the City of Midland or Midland County was not an application for federal aid and will not be used to administer federal disaster dollars, so residents who completed a local form after the flood still need to register with FEMA.

Residents can register one of the following ways:

• Register online at http://www.DisasterAssistance.gov or through the FEMA App.
• Call 800-621-3362.
• TTY users can call 800-462-7585. Those who use 711 or Video Relay Services can call 800-621-3362 to register.
• Register in person at the Disaster Recovery Center. (Details, including the address and hours of operation of this center, will be provided as soon as it is available.)

Like all FEMA field personnel, these team members carry official identification. Residents are encouraged to ask for official identification before providing personal information. These teams may offer residents the opportunity to use a tablet computer to register or may ask to enter information on the resident’s behalf; however, they will never require Michigan residents to provide personal information. Instead, residents may enter the information on their own devices using the above website or by calling the 800 number listed above.

August 2, 2017

Today, President Donald Trump approved a major disaster declaration for the state of Michigan. The decision releases federal funds for state and local governments to use in disaster recovery efforts and to help reduce the risk of such an event in the future. In addition, the disaster declaration makes individual assistance available to the countless families still recovering from recent flooding.

The area covered by the declaration includes Bay, Gladwin, Isabella, and Midland Counties and the Saginaw Chippewa Tribe within Isabella County.

Individuals seeking assistance in Bay, Gladwin, Isabella, and Midland Counties and the Saginaw Chippewa Tribe within Isabella County can register with FEMA the following ways:

  • Apply online at www.DisasterAssistance.gov.
  • Constituents may call the registration phone number at 1-800-621-3362; those who have a speech disability or hearing loss and use TTY, should call 1-800-462-7585 directly; for those who use 711 or Video Relay Service (VRS), call 1-800-621-3362.

Congressman John Moolenaar welcomed the president’s decision:

“State and local governments in mid Michigan have done an outstanding job in the aftermath of June’s flooding, but the cost of cleanup and recovery was more than they could bear alone. Today’s decision to grant federal assistance from FEMA will go a long way toward helping communities and families rebuild.”


Contact: David Russell, 202-225-3561

July 23

U.S. Senators Gary Peters (D-MI) and Debbie Stabenow (D-MI) and Representatives John Moolenaar (R-MI), Dan Kildee (D-MI), Fred Upton (R-MI), John Conyers (D-MI), Bill Huizenga (R-MI), Brenda Lawrence (D-MI), Mike Bishop (R-MI), Jack Bergman (R-MI), Paul Mitchell (R-MI), Tim Walberg (R-MI), Dave Trott (R-MI), Sander Levin (D-MI), and Debbie Dingell (D-MI) today urged President Trump to approve Governor Snyder’s request for a major disaster declaration following severe flash flooding that affected Bay, Gladwin, Isabella, and Midland counties. The four counties declared states of emergency, and the damage from the flooding is estimated to be over $100 million.

“The people of the State of Michigan are resilient, and we commend the work of federal, state, and local officials to promptly assess the damage resulted by the flooding and determine the paths for recovery,” wrote the lawmakers. “We urge you to issue a federal major disaster declaration and to provide the requested assistance so the residents and business owners of these communities can begin to rebuild from this emergency. Thank you for your consideration of our request.”

The text of the letter may be found below and here.

Funds available

Due to the overwhelming support of our neighbors and community partners, funding is available for those who have been impacted by the recent flood—regardless of income. If you had damage to items such as water heaters, washing machines, dryers, furnaces or mattresses, you may receive assistance for replacing these items. Dial 211 by Monday, July 31 to register.

ReStore Gift Certificate Flood Help

St. John’s Episcopal Church has announced that Episcopal Relief & Development’s US Emergency Relief Program approved a $10,000 grant to help Midlanders replace lost furnishings and/or make minor home repairs related to the recent flooding. St. John’s Diocesan Council approved an additional $5,000 to further the reach. St. John’s applied for the grant, proposing a partnership with Midland County’s Habitat for Humanity, in which *gift certificates will be distributed through St. John’s  parish office and redeemed at ReStore, Habitat for Humanity’s non-profit retail outlet specializing in resale of new and previously owned building materials, home furnishings and appliances, well discounted off comparable retail prices.

Distribution will begin on Tuesday, July 18 at noon.

For more information, contact St. John’s Episcopal Church, 405 N. Saginaw Rd. at 989.631.2260 or office@sjec-midland.org.

*A note to those requesting gift certificates: You will be required to provide name, address and phone to receive the certificate and advised to report your flood damage. Certificate is valid through December 31, 2017 and has a value of $150, redeemable only at the Midland ReStore, 1703 S. Saginaw Rd., Midland, MI.  

**Limit of one certificate per household. 100 certificates will be distributed on first-come, first serve basis to those coming in person to our parish office. We will not accept calls or emails to hold certificates. 

Showers available

For flood victims without hot water heaters or access to showers, the following locations are offering free shower usage.

Midland Community Center
2205 S Jefferson Ave, Midland, MI 48640

North Midland Family Center
2601 E Shearer Rd, Midland, MI 48642

West Midland Family Center
4011 W Isabella Rd, Shepherd, MI 48883

Midland Tennis Center
900 E Wackerly St, Midland, MI 48642

Hidden Harvest Food Distribution Report

Hidden Harvest has released a report detailing their flood relief food distribution efforts. Thanks to the Midland Area Community Foundation and United Way of Midland County’s Disaster Relief Fund, Hidden Harvest was able to distribute over 65,983 pounds of food valued at $190,692. These donations included fresh produce, bottled water, juice, bread, meat, household items and more. A total of 751 families and 2555 individuals were served. For more information, please view the graphic below.

Clean Up Kits & Health Kits

The UMCOR – United Methodist Committee On Relief donated and delivered 500 clean up kits and 500 health kits in partnership with Midwest Distribution Center. The items came to the Midland Flood relief all the way from Chatham Illinois!

These kits are available while supplies last at the multi-agency relief center at the Midland County ESA building, located at 3917 Jefferson Avenue. The current scheduled hours of operation are Friday July 7th 10am to 7pm and Saturday, July 8th 10am to 2pm.

Donations for Flood Victims

In-kind donations for flood victims such as clothing, mattresses, and furniture should be dropped off at the Salvation Army Store located at 825 Saginaw Rd. They are open 9 AM till 9 PM on weekdays and closed on Sunday.

Major appliances are being accepted at Pivot Point Store at 308 East Lyons Street, their office is open 9AM till 5PM Monday through Friday (Phone: (989) 244-8888). They will pick up,  clean, test and re-sale at special pricing in partnership with the Salvation Army.

Those needing help with cleanup please call 211

Disaster Relief Fund

The Midland Area Community Foundation (MACF) and United Way of Midland County have jointly established a Disaster Relief Fund, just days after Midland experienced its worst flooding in decades. Up to $75,000 has been approved by foundation trustees, and community members are being asked to donate to the fund at www.midlandfoundation.org.

A multi-agency relief center is being established at the Midland County ESA building, located at 3917 Jefferson Avenue. The American Red Cross, Salvation Army, Department of Health & Human Services and others will be on hand to provide assistance.

Gift cards and other assistance will be available to affected households at the ESA building on Wednesday, Thursday and Friday from 10am–7pm, and Saturday from 10am – 2pm, with plans to reopen on Wednesday, July 5th. Food distribution trucks provided by Hidden Harvest will be available at ESA on Wednesday at 10am, as well as West Midland Family Center at 2pm.

100% of donations to the Disaster Relief Fund will go toward those impacted, under the direction of the Midland County Office for Emergency Management. To qualify, residents must first report flood damage through the Midland 911 website, found here: http://bit.ly/2sUacOC


At this time there are no scheduled food distributions, please call 2-1-1 for resources available near you.



If you are interested in volunteering to assist those that have been impacted by this event, please fill out this form. This will give you an email alert every time a new volunteer opportunity becomes available. The Red Cross and our local Emergency Manger know that we are ready to help, and now we are just waiting to hear when it is safe for volunteers to be out on the impacted roads and assisting with cleanup in homes. When that time comes, we will reach out to those that have completed this survey and will contact you with the opportunities to help make our community whole again.


Multi-Agency Resource Center (MARC)

Midland County Emergency Management is establishing a Multi-Agency Resource Center (MARC) at the Midland County ESA located at 3917 Jefferson Avenue, Midland MI 48640. The MARC is designed as a one-stop shop for residents that have been impacted by flooding. Representatives from the following agencies will be available to speak with residents and offer them information on potential resources available.

  • American Red Cross
  • Salvation Army
  • State of Michigan Health and Human Services
  • State of Michigan Office of Insurance and Financial
  • 211
  • Hidden Harvest
  • Consumers Energy

Current hours of operations for the MARC
Wednesday, July 5th 10-7
Thursday, July 6th 10-7
Friday, July 7th 10-7
Saturday, July 8th 10-2

Damage Assessment Reporting

Midland County Emergency Management needs to collect some basic damage assessment information from residents and business owners within the City of Midland and Midland County. For those who have had structural damage caused by the recent flood waters, or that had water inside their homes or businesses, we need to collect information from you. If you have not already reported your damage to the phone numbers that were posted over the last couple of days, please complete a flood damage questionnaire. That questionnaire can be accessed at the following link on the Midland County 911 website:

Damage Assessment Survey link

Please DO NOT CALL 911 to provide this questionnaire information. For those of you who are without power or access to computers or electronic devices, you can have someone else complete it for you (fill out what they know and leave blank what they don’t)

Please continue to monitor flooding and street closures via the following resources:

  • www.midland911.org
  • Midland County 911, Emergency Management, County of Midland, and City of Midland Facebook pages
  • Call 2-1-1 and/or sign up for 911 text and email alerts through Nixle.com www.co.midland.mi.us

Reporting Clean-up Assistance Needs

Midland County Emergency Management has partnered with 2-1-1 of Northeast Michigan to create a call center that captures additional information on the needs of our residents across the county that have been impacted by the flood.

This information is being collected and shared with Disaster Relief Organizations that maybe able to provide assistance to those that have the most need and are unable to cleanup and stabilize their homes due to various factors. If you are in need of this assistance with clean-up, please dial 2-1-1 to report your needs and any factors that contribute to your inability to take care of your home at this time.

This information collection is different than the information you have provided on your flood damage questionnaire. You do not have to complete that form again.


Please remember to use extreme caution during any sort of work or cleanup. Consumers Energy has provided us with this informative flyer with many helpful safety tips for those who were affected by the recent flooding.

Safety Tips from Red Cross

We urge you to share these Red Cross safety tips with every member of your household.  


As people begin to clean up, the Red Cross encourages people to remember the following safety tips:
Cleaning and Repairing Your Home

• Wear protective clothing, including rubber gloves and rubber boots, and be cautious when cleaning up.

• Learn more about how to clean up after a flood, including the supplies you’ll need, how to sanitize food contact surfaces, and how to repair water damage.

• Be careful when moving furnishings or debris, because they may be waterlogged and heavier.

• Throw out items that absorb water and cannot be cleaned or disinfected. This includes mattresses, carpeting, cosmetics, stuffed animals and baby toys.

• Throw out all food, beverages and medicine exposed to flood waters and mud. When in doubt, throw it out. This includes canned goods, plastic utensils, baby bottle nipples and containers with food or liquid that has been sealed shut.

• Pump out flooded basements gradually (about one-third of the water per day) to avoid structural damage. If the water is pumped out completely in a short period of time, pressure from water-saturated soil on the outside could cause basement walls to collapse.

• Service damaged septic tanks, cesspools, pits, and leaching systems as soon as possible. Damaged sewage systems are health hazards.


Stay informed: The Red Cross has several smartphone apps available that will alert you to National Weather Service warnings for severe weather and flash flooding and provide you with preparedness and safety information. These free apps are available through your smart phone app store or at www.redcross.org/mobile-apps.